← FAQ

FAQ

How Does the Ordering Process Work?

Learn how to order WINAUTO automotive lighting products. Check our 7-step ordering process, payment terms, production, inspection, customization and international shipping information.

Ordering automotive lighting products from WINAUTO is simple and straightforward. Whether you are a wholesaler, distributor, car dealership, auto accessories shop, or professional installer, our team will guide you through the entire purchasing process.

1. Select the Products You Need

Browse our product catalog and choose the automotive lighting products that match your market requirements.

Please send us the following information:

For example, you may request customized connectors, packaging, lighting functions, or other OEM/ODM options depending on the product.

2. Receive a Quotation

After confirming your requirements, our sales team will prepare a detailed quotation for you.

The quotation normally includes:

For international orders, we can also discuss suitable shipping methods according to your order quantity, destination, and delivery requirements.

3. Confirm the Order and Pay a 30% Deposit

Once you confirm the quotation and order details, a 30% deposit is required to start the order.

After receiving the deposit, we will arrange the production schedule and begin preparing your products.

4. Production Begins

Our production team will manufacture and prepare the products according to the confirmed order specifications.

For customized orders, we will follow the approved requirements regarding product configuration, connectors, functions, packaging, or other agreed specifications.

5. Product Inspection and Confirmation

When the goods are ready, we will provide photos and/or videos of the finished products for your confirmation before shipment.

This allows you to check the products and packaging before the final payment is completed.

6. Pay the Remaining 70% Balance

After you confirm that the goods are ready, the remaining 70% balance should be paid.

Once the balance payment is received, we will prepare the order for shipment.

7. We Arrange the Shipment

Our team will arrange the shipment according to the agreed shipping method.

Depending on your destination and order quantity, shipping options may include:

After shipment, we will provide the available shipping or tracking information so that you can follow the delivery status.

Frequently Asked Questions

What is your payment term?

Our standard payment term is 30% deposit before production and 70% balance before shipment. Payment terms may vary for certain customized projects or special orders and will be confirmed in the quotation.

Can I place a sample order first?

Yes. For many of our automotive lighting products, sample orders can be arranged so that customers can evaluate product quality, fitment, lighting performance, and market suitability before placing a larger order.

Please contact our sales team to confirm sample availability and shipping costs.

Can you customize the products?

Yes. WINAUTO focuses on vehicle-specific automotive lighting solutions and can support different customization requirements depending on the product and order quantity.

Customization may include:

Please send us your requirements so that our team can evaluate the project.

How long does production take?

Production time depends on the product model, order quantity, stock availability, and customization requirements. The estimated production time will be provided in our quotation before you confirm the order.

How much does shipping cost?

Shipping costs depend on:

Please provide your delivery address and required quantity, and we will calculate the shipping cost for you.

Do you ship internationally?

Yes. We work with customers in different international markets and can arrange worldwide shipping through express, air freight, sea freight, or other suitable logistics solutions.

Will I see the products before shipment?

Yes. When your order is ready, we can send you photos and videos for confirmation before you pay the remaining balance and before the goods are shipped.

Ready to Place an Order?

If you are interested in WINAUTO automotive lighting products, please send us Product model + Quantity + Destination country/address.

Our sales team will prepare a quotation including the product price, shipping cost, estimated production time, and delivery information.

Get a Quote →

WINAUTO – Vehicle-Specific Automotive Lighting Solutions

Daytime Running Lights | LED Fog Lights | LED Projector Fog Lights | LED Rear Bumper Lights | LED Headlamps | OEM & ODM Automotive Lighting

WhatsApp